PIHU AIBotSite

Benefits

PIHU : Your AI-Powered Banking Assistant

ABOUT PIHU

Meet PIHU, your friendly AI-powered banking assistant! Designed to make your banking experience seamless and efficient, PIHU is here to help you with all your banking needs, anytime and anywhere.

Leveraging cutting-edge generative AI, PIHU ensures accurate and detailed responses to all your banking queries.

With a simple and intuitive interface, PIHU is user-friendly and accessible to everyone, regardless of age or technical expertise.

WHY CHOOSE PIHU

Real-Time AI: Enjoy instant and accurate responses with PIHU`s real-time AI capabilities.

Friendly Avatar: Interact with a friendly and approachable avatar designed to enhance your experience.

Unique Botsite: Toggle between the bank’s website and the botsite for a unique and engaging experience.

Voice-Based Queries: Use voice commands in multiple languages to get the information you need.

FUNCTIONALITIES OF PIHU

Instant Answers: Get quick and accurate responses to all your banking questions.

Find Branches and ATMs: Easily locate the nearest bank branch or ATM.

Calculate EMIs: Calculate your loan EMIs with just a few clicks.

Apply for Loans: Apply for home and personal loans effortlessly.

Open New Accounts: Get assistance in opening new accounts.

Stay Updated: Receive the latest information about bank products and services.

Non-financial services: PIHU offers a wide range of convenient non-financial services to help you manage your accounts with ease. Explore the options below:

Balance Related: Balance Inquiry, Account statement, Account summary, Deposit summary and Last 5 transactions detail.
Investment schemes: Check PPPF balance, Check Sukanya Samriddhi account balance.
Cheque Related services: Request cheque book, Stop Cheque, Cheque Status, Positive pay system.
Card Services: Apply for debit card. Submit your request for a new debit card quickly and easily.

Multilingual support: PIHU offers services in English, Hindi, Hinglish, Gujarati and Kannada.

HOW TO USE PIHU

Start Chatting: Send ‘Hi’ to the PIHU chatbot on the bank’s website or choose the desired service from the menu options.

Follow the Prompts: Follow the on-screen prompts to complete your request.

FAQ`s

1. What is the PIHU chatbot?

The PIHU chatbot is an AI-powered banking assistant that provides seamless access to banking services and information.

2. How can I access the PIHU chatbot?

You can access it on the bank’s website, pre-login screens of PNB One, and Internet Banking Service.

3. What services does the PIHU chatbot offer?

Information retrieval about bank products
Branch and ATM locator
EMI calculator
Loan applications
Account opening assistance
Account details (Balance inquiry, Account statement, account summary, deposit summary and last 5 transaction details
Manage your banking needs with our easy-to-use non-financial services

4. How does the PIHU chatbot handle user queries?

It uses AI to provide accurate responses and ensures a seamless conversation.

5. How does PIHU handle my personal information?

PIHU ensures high security standards and compliance with regulatory guidelines to protect your personal information.

6. Can PIHU assist with account opening?

Yes, PIHU can assist users in opening new accounts by redirecting them to the appropriate online forms.

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